I am a designer, strategist, and researcher who connects and empowers stakeholders to create positive change in complex environments for the public good. Since 2017, I have helped deliver insights and tools to enable and accelerate change, successfully supporting momentum across civic tech, med tech, education, and community engagement. I thrive in interdisciplinary, curious, collaborative, and mission-driven organizations, using human-centered design to create and advocate for high-quality products and services.
As a Cornell Tech Urban Innovation Fellow with the NYC Mayor's Office of Contract Services, I leverage design strategy and service design to identify and implement procurement reforms, enabling innovations that improve New Yorkers' lives. Prior to the Fellowship, I spent the last several years cultivating my strategic design and research practice through consulting, fellowships, and internships with organizations like Coforma, Open Contracting Partnership, the City of Portland Procurement Team, the City of Boston Finance Cabinet, the City of Boston Strategic Procurement Team, and the New England Medical Innovation Center.
My work in civic tech draws upon my background in community engagement, product development, and workshop design and facilitation. I combine creative problem solving, organization and analysis, and inclusive experience design to understand challenges, find common ground, and drive forward momentum in complex problem spaces.
I am open to full-time and contract design, research, and strategy positions starting in January 2027 in NYC, Chicago, or remote.
Connect on LinkedIn.
Email at calgarymht@gmail.com.
Beauty
I look for beauty wherever I am; I open myself to the “beauty experience” of being and feeling connected to other things in the world.
In design, beauty means that things should work well. They should be pleasant to interact with. In facilitation, beauty means taking the time to pay attention to things, to really see things as they are without judgment.
Community
I aim to feel embedded in a place, connected with the environment and people, contributing to that whole through my actions.
This means employing human-centered design, working with stakeholders and audience to understand their needs. I aim to do work that builds connections and resilience in communities.
Self-Development
I understand that there is never a “finish line:” I will always be in development, and that is what makes life interesting and worthwhile.
In design, self-development translates into iteration—always learning, growing, and changing. It means thriving within challenges, being able to say “I don’t know,” and move forward anyway.
Justice
I am motivated to create a more just, equitable world, and I align my choices with my values.
I aim to contribute to the creation of a more just world through design, where people can exercise their rights and easily access public services and products. I want to use design to increase equity, access, and growth opportunities for all people, not just to make a profit. Design has a role in increasing justice, but also must be vigilant in how it can cause harm.
Optimism
I believe people are inherently good, and that we have the power to make changes and transform the world into a preferred state.
Optimism is fundamental to design; design provides a method for acting upon the belief that things can be made better. We can use design to create tools, processes, and environments that help people succeed and grow.
Design Context
We live in a world of polycrises—we need new tools, strategies, and approaches for dealing with the messiness of reality and finding creative, positive ways to engage.
I see government and creative public/private partnerships as a primary lever for making change in communities. I believe governments have an opportunity to build more just, connected, and beautiful communities that can to adapt and evolve over time.
Design Work
My design work creates a framework in which positive action can take place, even in a space of uncertainty and contradiction.
I aim to build a more just, connected, and beautiful world; where people can easily access the products and services they are entitled to, and where those products and services are excellent. Engaging with the government and community should feel empowering and connecting. Each interaction with a government service should build trust and goodwill between individuals, communities, and institutions.
Design Goals
Short-term: Build my professional experience in UX design and research across the design process while learning from designers in civic tech or another mission-driven field. Hone my craft and design sense, in order to contribute meaningfully to complex design problems on a multidisciplinary team. Grow my understanding of my own capabilities and what roles and organizations those best align with.
Long-term: Cultivate my leadership and community-building skills in the civic design space through my work, community involvement, and education.